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The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows® operating system.

MCDST candidates are required to pass two core exams. Elective exams are not required.


Course of Study

Core

Course
Instruction
Hours
Exam (2 Exams Required)
Course 2261: Supporting Users Running the Microsoft Windows XP Operating System

24

Exam 70–271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
Course 2262: Supporting Users Running Applications on a Microsoft Windows XP Operating System

16

Exam 70–272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

Additional MCDST Information

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