Module 1: Introduction to Managing a Windows 2000 Network
Topics:
- Windows 2000 Network Management Tasks
- Using Active Directory for Centralized Management
- Delegating Administrative Control
- Managing Network Resources
This module provides students with an introduction to administering a Windows
2000 network. The module provides a foundation for the course by introducing the
concepts of centralized management and decentralized administration of a Windows
2000 network.
Skills:
- After completing this module, you will be able to describe the methods for
administering a Windows 2000 network.
Module 2: Introducing Active Directory
Topics:
- Overview of Active Directory
- Active Directory Logical Structure
- Active Directory Physical Structure
This module provides students with an introduction to implementing and
administering a Windows 2000 network by using Active Directory. The module
introduces the concepts of Active Directory and its logical and physical
structures. This module also provides an overview of how Active Directory
enables the centralized management and decentralized administration.
Skills:
After completing this module, you will be able to:
- Describe the function of Active Directory.
- Describe the logical structure of Active Directory.
- Describe the physical structure of Active Directory.
Module 3: Managing Shared Network Resources
Topics:
- Introduction to Publishing Resources
- Setting Up and Managing Published Printers
- Implementing Printer Locations
- Maintaining Printer Resources
- Setting Up and Administering Published Shared Folders
- Monitoring Access to Shared Folders
- Troubleshooting User Access to Network File Resources
- Troubleshooting Published Resources
- Best Practices
This module provides students with the knowledge and skills necessary to publish
resources, including shared folders and printers, in Active Directory.
Publishing resources makes it easier for users to locate resources on a network,
and provides security-enhanced and selective publication of network resources to
users.
Skills:
After completing this module, you will be able to:
- Describe the purpose of publishing resources in Active Directory.
- Set up and administer published printers in Active Directory.
- Set up printer locations for published printers.
- Set up and administer published shared folders in Active Directory.
- Differentiate between the object that is published in Active Directory and the
actual shared resource.
- Monitor access to shared folder.
- Troubleshoot common problems with publishing resources in Active Directory.
- Apply best practices for publishing resources in Active Directory.
Module 4: Delegating Administrative Control
Topics:
- Introduction to Delegating Administrative Control
- Controlling Access to Active Directory Objects
- Delegating Administrative Control of Active Directory Objects
- Managing Computer Accounts
- Customizing Microsoft Management Consoles (MMCs)
- Setting Up Taskpads
- Best Practices
This module provides students with the knowledge and skills necessary to manage
the permissions and access levels on directory objects and properties in Active
Directory. The module also describes how to delegate specific authority over
portions of Active Directory to groups of users, without exposing the
information in Active Directory to unauthorized access.
Skills:
After completing this module, you will be able to:
- Describe key concepts for delegating administrative control.
- Control access to Active Directory objects.
- Delegate administrative control of Active Directory objects.
- Manage computer accounts.
- Create and deploy customized consoles.
- Use and configure taskpads.
- Apply best practices to delegating administrative control.
Module 5: Managing DNS
Topics:
- Overview of the DNS Query Process
- Creating Zones
- Configuring Zones
- Configuring DNS Updates
- DNS Name Resolution in Active Directory
- Maintaining and Troubleshooting DNS Servers
- Best Practices
This module provides students with the knowledge and skills necessary to
install, configure, and troubleshoot DNS in a Windows 2000 network.
Skills:
After completing this module, you will be able to:
- Describe the DNS query process.
- Create zones.
- Configure zones.
- Configure DNS updates.
- Describe the process of DNS name resolution in Active Directory.
- Maintain and troubleshoot DNS servers.
- Apply best practices to managing DNS.
Module 6: Examining Active Directory Replication
Topics:
- Introduction to Active Directory Replication
- Replication Components and Processes
- Using Sites to Optimize Active Directory Replication
- Identifying Replication Problems by Using Event Viewer
- Backing Up and Restoring Active Directory
This module provides students with the knowledge and skills necessary to
identify Active Directory replication components and the replication process.
The module describes how to optimize Active Directory replication, and identify
and resolve potential replication conflicts. This module also describes how to
back up and restore the Active Directory database and the effects of replication
on a restore.
Skills:
After completing this module, you will be able to:
- Identify the importance of replication in a Windows 2000-based network.
- Describe the components of replication and the replication process.
- Describe how sites enable you to optimize Active Directory replication.
- Identify replication problems by using Event Viewer.
- Back up and restore Active Directory, and also perform an authoritative restore.
Module 7: Implementing Group Policy
Topics:
- Group Policy Structure
- Working with Group Policy Objects
- How Group Policy Settings Are Applied in Active Directory
- Modifying Group Policy Inheritance
- Troubleshooting Group Policy
- Best Practices
This module provides students with an introduction to Group Policy in the
Windows 2000 operating system, and the general knowledge and skills to implement
Group Policy settings. Students will learn about the structure of Group Policy,
and how to create and link Group Policy objects (GPOs). This module also
explains how Group Policy settings are applied to Active Directory, and how to
delegate control of GPOs.
Skills:
After completing this module, you will be able to:
- Identify the structure of Group Policy in a Windows 2000-based network.
- Identify the options provided by Windows for creating, linking, and managing
GPOs.
- Describe how Group Policy is applied in Active Directory.
- Modify Group Policy inheritance.
- Delegate administrative control of GPOs.
- Apply best practices to the implementation of Group Policy.
Module 8: Using Group Policy to Manage the Desktop Environment
Topics:
- Introduction to Managing User Environments
- Using Administrative Templates in Group Policy
- Assigning Scripts by Using Group Policy
- Using Group Policy to Redirect Folders
- Troubleshooting User Environment Management
- Introduction to Managing Software Deployment
- Deploying Software
- Managing Software
- Identifying Solutions to Software Deployment Problems
- Best Practices
This module provides students with the knowledge and skills necessary to use
Group Policy to manage user environments, and install, modify, repair, and
remove software more efficiently. Students will learn to manage user
environments by configuring the Administrative Template settings, using Group
Policy to run scripts at designated times, and redirecting folders to a central
location. They will also learn how software installation policies take advantage
of the Microsoft Windows Installer to deliver software to computers.
Skills:
After completing this module, you will be able to:
- Describe key tasks in configuring and managing user environments.
- Use Administrative Templates in Group Policy to assign registry-based policies
to control and configure user and computer environments.
- Control user environments by using Group Policy to assign scripts, such as
startup, shutdown, logon, and logoff.
- Use Group Policy to redirect user folders to a central network location.
- Troubleshoot the management of user environments by using Group Policy.
- Explain how Software Installation and Maintenance uses Group Policy and Windows
Installer to manage software.
- Deploy software by using Group Policy.
- Manage software by configuring deployment options, managing file extension
associations, and assigning software categories.
- Identify solutions to common problems that are associated with software
deployment.
- Apply best practices to managing the user environment, redirecting folders, and
managing software deployment.
Module 9: Managing Network Security
Topics:
- Securing the User Environment by Using Group Policy
- Configuring Account Policies by Using Group Policy
- Analyzing Security Log Files to Detect Security Breaches
- Helping to Protect the Logon Process
- Examining Service Packs, Hotfixes, and Antivirus Software
- Best Practices
This module provides students with an appreciation of the challenges that are
involved in maintaining a security-enhanced and reliable system.
Skills:
After completing this module, you will be able to:
- Use Group Policy to apply security policies to help protect the user
environment.
- Use Group Policy to configure password and logon account policies.
- Analyze security log files to detect security breaches.
- Help protect the logon process by using smart cards.
- Apply service packs, hotfixes, and antivirus software.
- Apply best practices to application of service packs and hotfixes.
Module 10: Managing Web Services
Topics:
- Overview of Internet Information Services
- Configuring Web Server Properties
- Creating Web Sites and Virtual Directories
- Managing Web Site Content
- Identifying and Configuring User Authentication
- Configuring User Access to Web Pages
- Configuring Web Browsers
- Maintaining a Web Server
This module provides students with knowledge of the purpose and benefits of
using Internet Information Services (IIS) 5.0.
Skills:
After completing this module, you will be able to:
- Describe the service provided by IIS.
- Configure Web server properties.
- Create Web and File Transfer Protocol (FTP) sites and virtual directories.
- Manage Web site content.
- Configure authentication to a Web and FTP site.
- Configure access to Web pages.
- Configure browsers for Internet and intranet access.
- Maintain and update an IIS server.
Module 11: Managing Remote Access
Topics:
- Overview of Remote Access in Windows 2000
- Configuring the Remote Access Server
- Configuring Authentication Protocols
- Configuring Encryption Protocols
- Configuring Routing and Remote Access for DHCP Integration
- Examining Remote Access Policies
- Examining Remote Access Policy Evaluation
- Creating a Remote Access Policy
- Configuring the Remote Access Client
- Best Practices
This module provides students with the knowledge and skills necessary to
configure a remote access server and clients in a Windows 2000 network, and to
support remote access to a Windows 2000 network through the use of remote access
policies and profiles.
Skills:
After completing this module, you will be able to:
- Describe the remote access process and protocols.
- Configure inbound connections on a remote access server.
- Configure authentication protocols for remote access sessions.
- Configure encryption protocols for remote access sessions.
- Configure the Routing and Remote Access service for DHCP integration.
- Configure outbound connections on a remote access client.
- Explain remote access policy and profile concepts.
- Describe the process of remote access policy evaluation.
- Create a remote access policy and configure a remote access profile.
Module 12: Implementing and Managing DHCP
Topics:
- Overview of DHCP
- Installing the DHCP Service
- Authorizing the DHCP Service
- Creating and Configuring a Scope
- Configuring DHCP in a Routed Network
- Support DHCP
- Best Practices
This module provides students with the knowledge and skills necessary to
configure automatic Internet Protocol (IP) addressing in a Windows 2000 network
by using DHCP.
Skills:
After completing this module, you will be able to:
- Define DHCP and describe how to use it on a network.
- Install the DHCP service.
- Authorize the DHCP service.
- Create and configure a scope.
- Configure DHCP in a routed network.
- Support DHCP on a network.
- Apply best practices to implementing and managing DHCP.
Module 13: Implementing Name Resolution
Topics:
- Introduction to Name Resolution
- NetBIOS Name Resolution
- Using WINS for NetBIOS Name Resolution
- Host Name Resolution
- Configuring Name Resolution for Client Computers
- Using DNS for Host Name Resolution
- Troubleshooting Name Resolution
- Best Practices
This module provides students with the knowledge and skills necessary to
configure, use, and troubleshoot name resolution. Students will learn what name
resolution is and the difference between network basic input/output system
(NetBIOS) and Transmission Control Protocol (TCP) host names. They will learn
how to configure a computer to use NetBIOS and DNS name resolution services, and
how to use Windows utilities to troubleshoot name resolution problems.
Skills:
After completing this module, you will be able to:
- Describe the key concepts of name resolution.
- Describe the differences between NetBIOS and host names.
- Explain the mechanisms used to perform name resolution.
- Configure a computer to use name resolution services.
- Troubleshoot name resolution problems.
- Apply best practices to implementing name resolution.
Module 14: Troubleshooting Client Computer Startup and User Logon Problems
Topics:
- The Startup Process for Clients Running Windows 95 and Windows 98
- The Windows NT-Based Startup Process
- Using Advanced Startup Options to Start the Computer
- Using the Last Known Good Configuration to Start the Computer
- Using the Recovery Console
- Troubleshooting the User Logon Process
This module provides students with the skills and knowledge necessary to
troubleshoot client startup and user logon problems.
Skills:
After completing this module, you will be able to:
- Describe the Microsoft Windows 95–and Windows 98–based boot process and the
required files.
- Describe the Microsoft Windows NT®–based boot process and the required files.
- Use safe mode, last known good, and advanced boot options to troubleshoot
startup problems.
- Install and use the Recovery Console to start the computer.
- Describe common Windows NT-based boot process errors.
- Describe and troubleshoot the user logon process.
