After completing this course, students will be able to:

• Describe basic networking and identify different networking models

• Describe the basics of data movement, physical media, and network connectivity devices

• Use the OSI model and understand Ethernet, Token Ring, FDDI, and wireless networks

• Understand data routing and common network protocols such as NetBEUI and TCP/IP

• Discover a TCP/IP services

• Understand older network protocols still used today, such as IPX/SPX, AppleTalk, Apple Open Transport, and IPv6

• Examine the infrastructure of a local area network

• Distinguish the different methods used to connect networks together through the public carrier services

• Understand the different methods of remote networking

• Understand and implement relevant aspects of network security

• Apply disaster recovery principles

• Describe and employ advanced data storage techniques

• Understand and implement network troubleshooting procedures

• Describe the basics of the network operating systems in use today

This course was designed for the student with 18 to 24 months of professional computer support experience. It is assumed that you have a general working knowledge of personal computers, some network experience, and have taken the following courses or have equivalent experience:

• Windows 98: Introduction
• Windows 2000: Introduction

The following courses are recommended:

• A+ Certification: Core Hardware
• A+ Certification: Operating Systems

This course will help the student prepare for CompTIA Network+ Exam N10-002 examination

The student kit includes:

• CompTIA Network+ manual
• KnowledgeCoachTM CD-ROM with simulations, over 300 assessment questions, and overheads to supplement the classroom experience
• Knowledge2 online tutorial accompanying the courseware to help students continue their study outside of the classroom.
• Element K Test Prep ID that gives access to practice tests that provide detailed explanations and feedback on correct and incorrect answers
• Reference book: How Networks Work (6th Edition)

Lesson 1: Basic Network Theory

• Network Definitions

• Network Models

• Connectivity

• Network Addressing

• Signaling Concepts

Lesson 2: Network Connectivity

• The Data Package

• Establishing a Connection

• Reliable Delivery

• Network Connectivity

• Noise Control

• Building Codes

• Connection Devices

Lesson 3: Advanced Network Theory

• The OSI Model

• Ethernet

• Network Resources

• Token Ring/IEEE 8025

• FDDI

• Wireless Networking

Lesson 4: Common Network Protocols

• Families of Protocols

• NetBEUI

• Bridges and Switches

• The TCP/IP Protocol

• Building a TCP/IP Network

• The TCP/IP Suite

Lesson 5: TCP/IP Services

• Dynamic Host Configuration Protocol

• DNS Name Resolution

• NetBIOS Support

• SNMP

• TCP/IP Utilities

• Upper Layer Services: FTP

Lesson 6: Alternate Network Protocols

• Introduction to IPX/SPX

• AppleTalk

• Introduction to Apple Open Transport

• Introduction to IPv6

Lesson 7: Network LAN Infrastructure

• Implement LAN Protocols on a Network

• IP Routing

• IP Routing Tables

• Router Discovery Protocols

• Data Movement in a Routed Network

• Virtual LANs (VLANs)

Lesson 8: Network WAN Infrastructure

• The WAN Environment

• WAN Transmission Technologies

• WAN Connectivity Devices

• Voice Over Data Services

Lesson 9: Remote Networking

• Remote Networking

• Remote Access Protocols

• VPN Technologies

Lesson 10: Network Security

• Introduction to Network Security

• Virus Protection

• Local Security

• Network Access

• Internet Security

Lesson 11: Disaster Recovery

• The Need for Disaster Recovery

• Disaster Recovery Plan

• Data Backups

• Fault Tolerance

Lesson 12: Advanced Data Storage Techniques

• Enterprise Data Storage

• Clustering

• Network Attached Storage

• Storage Area Networks

Lesson 13: Network Troubleshooting

• Using a Systematic Approach to Troubleshooting

• Network Support Tools: Utilities

• The Network Baseline

Lesson 14: Network Operating Systems

• Novell NetWare

• Microsoft BackOffice

• Linux History and Operation

• Macintosh