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Identifying Work Priorities and Setting Verifiable Goals

Workshop Duration: 4 hours

Today’s managers and individual contributors often take on many different cross-functional, project-related, short- and long-term tasks, activities and responsibilities. And the work often comes from many sources. As a result, both managers and individual contributors need to step in from time to time and ask themselves two questions:

What should my high-priority responsibilities be right now?

How will I—and others—know how well I’m performing?

This workshop consists of two closely related processes. The first helps people prioritize their work according to key results the organization is trying to achieve. The second helps formulate clear goals that have high payoffs for the organization and use objective terms that support verification of results.

Learning Objectives:

For Part I: Identifying Work Priorities

  • rate and rank work responsibilities based on their organizational contributions
  • with their managers’ guidance, use the Key Actions to identify work priorities
  • plan for successful meetings with their managers to review work priorities

For Part II: Setting Verifiable Goals

  • describe opportunities for goal setting
  • translate high-priority responsibilities into intended outcomes using verifiable terms
  • successfully use the Key Actions to set verifiable goals

For Both Parts I and II

  • recognize opportunities to use these processes as part of their continuing communication with others about priorities and goals

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Personal Strategies for Navigating Change

Workshop Duration: 4 hours

In today’s workplace, employees are experiencing tremendous changes in organizational strategies, in the way work gets done, and in the way people work together. These changes present new demands and challenges for every individual in the organization. Without personal strategies for dealing productively with change, employees can become overwhelmed and communication can break down.

This workshop provides an effective approach to navigating change that people in any organization can use. Participants explore skills that help them deal with change both individually and interpersonally, and they develop strategies to deal effectively with a change that’s difficult for them.

Learning Objectives:
  • Describe the challenges of the changes they are experiencing in their work
  • Describe common responses to change
  • Examine and learn from their behavior during changes they faced in the past
  • Assess and understand the reasons for change
  • Work effectively with others who resist change
  • Take positive action to make change successful, both individually and with others

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Managing Your Priorities

Workshop Duration: 4 hours

Rapid change, flatter organizational structures and cross-functional duties mean employees today must assume greater responsibility for managing their own tasks. To do that successfully, they need to be able to handle competing priorities, shift gears smoothly, and coordinate and negotiate responsibilities, schedules and resources with others.

The activities in this workshop provide the awareness and skills participants need to make better decisions about their daily work. Participants learn techniques that help them deal with complex interpersonal interactions, build strong work relationships, and increase their overall productivity, even in an environment where changing priorities are a daily reality.

Learning Objectives:
  • Explain why the ability to manage competing priorities is an important skill in today’s workplace
  • Review their individual priorities as the basis for communicating clearly with others about what must be done to meet important goals
  • Handle interruptions and requests for help in ways that build or maintain good working relationships
  • Clarify expectations for tasks they need to perform
  • Analyze their own needs and work with others to identify ways to handle competing priorities
  • Decide when to delegate or hand off tasks and how to do it effectively

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