Workshop Duration: 4 hours
Today’s managers and individual contributors often take on many different
cross-functional, project-related, short- and long-term tasks, activities and
responsibilities. And the work often comes from many sources. As a result, both
managers and individual contributors need to step in from time to time and ask
themselves two questions:
What should my high-priority responsibilities be right now?
How will I—and others—know how well I’m performing? This
workshop consists of two closely related processes. The first helps people
prioritize their work according to key results the organization is trying to
achieve. The second helps formulate clear goals that have high payoffs for the
organization and use objective terms that support verification of results.
Learning Objectives:
For Part I: Identifying Work Priorities
- rate and rank work responsibilities based on their organizational contributions
- with their managers’ guidance, use the Key Actions to identify work priorities
- plan for successful meetings with their managers to review work priorities
For Part II: Setting Verifiable Goals
- describe opportunities for goal setting
- translate high-priority responsibilities into intended outcomes using verifiable
terms
- successfully use the Key Actions to set verifiable goals
For Both Parts I and II
- recognize opportunities to use these processes as part of their continuing
communication with others about priorities and goals
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Workshop Duration: 4 hours
In today’s workplace, employees are experiencing tremendous changes in
organizational strategies, in the way work gets done, and in the way people work
together. These changes present new demands and challenges for every individual
in the organization. Without personal strategies for dealing productively with
change, employees can become overwhelmed and communication can break down. This
workshop provides an effective approach to navigating change that people in
any organization can use. Participants explore skills that help them deal with
change both individually and interpersonally, and they develop strategies to
deal effectively with a change that’s difficult for them.
Learning
Objectives:
- Describe the challenges of the changes they are experiencing in their work
- Describe common responses to change
- Examine and learn from their behavior during changes they faced in the past
- Assess and understand the reasons for change
- Work effectively with others who resist change
- Take positive action to make change successful, both individually and with
others
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Workshop Duration: 4 hours
Rapid change, flatter organizational structures and cross-functional duties mean
employees today must assume greater responsibility for managing their own tasks.
To do that successfully, they need to be able to handle competing priorities,
shift gears smoothly, and coordinate and negotiate responsibilities, schedules
and resources with others. The activities in this workshop provide the awareness and skills participants need
to make better decisions about their daily work. Participants learn techniques
that help them deal with complex interpersonal interactions, build strong work
relationships, and increase their overall productivity, even in an environment
where changing priorities are a daily reality.
Learning
Objectives:
- Explain why the ability to manage competing priorities is an important skill in
today’s workplace
- Review their individual priorities as the basis for communicating clearly with
others about what must be done to meet important goals
- Handle interruptions and requests for help in ways that build or maintain good
working relationships
- Clarify expectations for tasks they need to perform
- Analyze their own needs and work with others to identify ways to handle
competing priorities
- Decide when to delegate or hand off tasks and how to do it effectively
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