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The Principles and Qualities of Genuine Leadership™: Manager's Version

Workshop Duration: 4 hours

More than ever, everyone in the organization needs a deep knowledge of leadership best practices and help in tailoring those practices to their own situations.  To meet this need, this workshop outlines the universal leadership principles and qualities that help individuals become genuine leaders that can translate intentions into reality.

The purpose of this workshop is to help participants achieve results for their organizations by applying the Principles and developing the Qualities of Genuine Leadership and applying them to their role as a coach.

Learning Objectives:
  • Explain how current business issues are affecting their organizations and their ability to achieve results
  • Discuss five critical leadership qualities that contribute to both organizational and personal success
  • Discuss six principles that help leaders develop effective working relationships
  • Assess the regularity with which they apply The Basic Principles in their daily behaviors
  • Explain how applying The Basic Principles™ can help them develop the Qualities of Genuine Leadership™
  • Use The Basic Principles to address organizational problems and develop the Qualities of Genuine Leadership™
  • Plan to use the Principles and Qualities of Genuine Leadership™ in their jobs

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Providing Constructive Feedback™

Workshop Duration: 4 hours

To know how well they are doing, individual contributors need to receive regular feedback from their coach. Providing constructive feedback not only helps to solve problems, but can also work to prevent potential problems from growing to the point where they have a negative impact on others and on the organization.

The purpose of this workshop is to provide skills that will let participants provide constructive feedback in a way that builds openness and mutual respect, and promotes problem solving and learning.

Learning Objectives:
  • Define and describe “constructive feedback.”
  • Identify opportunities to provide constructive feedback in their work environments.
  • Recognize the challenges and benefits of providing constructive feedback.
  • Evaluate their current level of effectiveness at providing constructive feedback.
  • Demonstrate a set of key actions for providing constructive feedback to others.
  • Conduct constructive feedback conversations that result in action toward improved performance

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Developing Others™

Workshop Duration: 4 hours

Individual contributors face regular challenges in performing their work, and a supervisor’s job is to help them work through these challenges. Sometimes the best help a coach can give is to assure their employees that they have the ability to make decisions and solve problems on their own. When individuals radiate confidence, they can perform at their best.

The purpose of this workshop is to provide skills for developing others, thereby helping others expand their capabilities so they will have the confidence to take on new challenges and work more independently.

Learning Objectives:
  • Describe the role of a coach in developing others.
  • Explain how developing others can benefit those being developed, the coach, and the overall organization.
  • Recognize the challenges faced in developing others.
  • Identify opportunities to develop the skills and capabilities of others.
  • Demonstrate a set of key actions for developing others.
  • Demonstrate a variety of listening and asking techniques that will help others feel confident in their own decisions.
  • Conduct focused development conversations with others that result in professional development and growth.

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Giving Recognition™

Workshop Duration: 4 hours

Over the long term, excellent performance and productivity is rewarded with improved customer loyalty and organizational success. But in the short term, people want to hear from others around them that they are doing something right. By recognizing and reinforcing positive behaviors, coaches can encourage and reinvigorate individual contributors. This workshop helps coaches learn how to acknowledge accomplishments in ways that will inspire excellent performance.

The purpose of this workshop is to provide participants with skills for recognizing and reinforcing the behaviors that support and lead to the right results.

Learning Objectives:
  • Describe the impact of giving recognition for individual and organizational success.
  • Demonstrate a set of key actions for giving recognition.
  • Identify the behaviors that should be reinforced.
  • Determine the type of recognition that is best suited for each recognition recipient.
  • Deliver recognition to sustain and encourage top performance.

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