A powerful communication and scheduling program, Microsoft Outlook® version 2002 offers new and enhanced functionality that will improve your efficiency and make it easier to collaborate with colleagues. Support for multiple e-mail accounts, including MSN® Hotmail®, simplify the task of managing your information. Features like Propose New Time and Group Schedules makes it a snap to coordinate team schedules. Like the rest of Office XP, Outlook 2002 helps you work smarter.

[Part 1]  [Part 2]

Part 1

Prerequisites

A knowledge of personal computer fundamentals, experience in working within the Microsoft Windows environment, a reasonable degree of keyboard proficiency and experience in using a mouse.

Objectives

After completing this course, students will be able to:

• Start Outlook

• Work in the Outlook Bar

• Display Help information

• Create and send a mail message

• Display and respond to a mail message

• Print a mail message

• Attach an external file to a mail message

• Sort the Inbox listing

• Move a mail message into a folder

• Delete a mail message

• Restore a deleted mail message

• Schedule a single appointment and a recurring appointment

• Schedule an event

• Print the Calendar

• Create and send a meeting request

• Respond to a meeting request

• Add a contact to the Contact list

• Sort the Contact list

• Print the Contact list

• Add a task to the Task list

• Update the Task list

• Manually and automatically record journal entries

• Create a note

• Save a note in a file

Course Materials

The student kit includes a comprehensive workbook and other necessary materials for this class.

[Part 1]  [Part 2]

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Part 2

Prerequisites

Part 1 or equivalent knowledge.

Objectives

After completing this course, students will be able to:

• Create a signature

• Use Outlook stationery

• Assign categories to mail messages

• Group and filter mail messages

• Search for specific mail messages

• Apply labels to appointments

• Assign categories to appointments

• Propose a new meeting time

• Create and send a task request

• Accept, decline or delegate a task request

• Assign categories to tasks

• Send a mail message and a task request to a contact

• Write a letter to a contact

• Assign categories to contacts

• Create a task from a note

• Assign contacts and categories to notes

• Modify notes

• Archive mail messages and other Outlook items

• Create a custom Outlook view

• Create a Microsoft Office document from Outlook

• Save mail messges in HTML and text files

Course Materials

The student kit includes a comprehensive workbook and other necessary materials for this class.

[Part 1]  [Part 2]

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