In this course, you will learn the basics of using Microsoft Outlook 2003 as a communications tool. You will send and receive mail messages, use a calendar to schedule appointments, and coordinate meetings with multiple participants. You will also keep track of personal and business contacts, and create task lists and notes to remind you of things that need to be done.

Prerequisites

A knowledge of personal computer fundamentals, experience in working within the Microsoft Windows environment, a reasonable degree of keyboard proficiency and experience in using a mouse.

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Objectives

After completing this course, students will be able to:

• Start Outlook
• Work in the Navigation Pane
• Display help information
• Create and send a mail message
• Display and respond to a mail message
• Print a mail message
• Attach an external file to a mail message
• Regroup the Inbox listing
• Move a mail message into a folder
• Delete a mail message
• Restore a deleted mail message
• Schedule a single appointment and a recurring appointment
• Schedule an event
• Print the Calendar
• Create and send a meeting request
• Respond to a meeting request
• Add a contact to the Contact list
• Sort the Contact list
• Print the Contact list
• Add a task to the Task list
• Update the Task list
• Manually and automatically record journal entries

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Course Materials

The courseware (book) and student data files are included with the class. The courseware is Microsoft Approved Courseware. The courseware has been reviewed and approved to satisfy Microsoft Office Specialist certification exam standards.

[Part 1]  [Part 2]

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