Information management is a vital task for computer users today who must juggle everything from electronic mail and calendars to contacts and task lists. The Microsoft Outlook® 2000 messaging and collaboration client helps you organize all this information and improve communication and collaboration across your enterprise. And because it works like the rest of Microsoft Office, Outlook 2000 is easy to learn and use.

[Part 1]  [Part 2]

Part 1

Prerequisites

A knowledge of personal computer fundamentals, experience in working within the Microsoft Windows environment, a reasonable degree of keyboard proficiency and experience in using a mouse.

Objectives

After completing this course, students will be able to:

• Start Outlook

• Work in the Outlook Bar

• Display help information

• Send a mail message

• Display and respond to a mail message

• Print a mail message

• Attach an external file to a mail message

• Sort the Inbox listing

• Move a mail message into a new folder

• Delete a mail message

• Restore a deleted mail message

• Schedule a single and recurring appointment

• Schedule an event

• Print the calendar

• Send a meeting request

• Respond to a meeting request

• Add a contact to the contacts list

• Print the contacts list

• Add a task to the tasks list

• Update the tasks list

• Manually and automatically record journal entries

• Create a note

• Create a task from a note

Course Materials

The student kit includes a comprehensive workbook and other necessary materials for this class.

[Part 1]  [Part 2]

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Part 2

Prerequisites

Part 1 or equivalent knowledge.

Objectives

After completing this course, students will be able to:

• Create and insert a signature into a mail message

• Use Outlook stationery to create a mail message

• Search for specific mail messages

• Filter and group the Inbox listing

• Recall a mail message

• Archive mail messages and other Outlook items

• Send a mail message and meeting request to a contact

• Write a letter to a contact

• Assign Outlook items to categories

• Create and send a task request

• Respond to a task request

• Create a custom Outlook view

• Save a Calendar as a Web page

• Display multiple dates in Day view of the Calendar

• Customize Day view of the Calendar

• Create a Microsoft Office document from an Outlook folder and from the My Documents folder

• Create and use a mail message template

• Display the Web page of a contact

• Customize Outlook menus and toolbars

• Use the Office Clipboard

Course Materials

The student kit includes a comprehensive workbook and other necessary materials for this class.

[Part 1]  [Part 2]

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